I found
this over at Massively:
Aion is the vanilla of MMOs. It does things right but it doesn't do them spectacularly. It targets everyone, but it simultaneously targets no one. It doesn't take risks. It's fun, but it's not endearing or memorable. It simply is.
With all of the launch day hype and coverage flooding in, this single paragraph describes almost all of it. Aion is the ! to the Diku-inspired sentence that Diku MUDs started, EQ brought to paper, and WoW wrote. The model can not be improved any further. New Diku MMOGs are all about polish and execution.
This game is solid. Period. If games could be graded on polish and polish alone, then Aion is one of the most polished games I've come across in a while
Of course they did have a year-long headstart on polish with the Korean launch.
This is, of course, due to the fact that Aion has had a year to work all of these problems out in Korea, and the fact that NCsoft's localization teams have been so absolutely thorough with the game.
Ok, I lied. Three paragraphs to describe Aion. None of them talking about server queues!