July 19, 2007

Grimwell Interview

Allakhazam has an interview with Grimwell, the Everquest 2 Community Manager. I just wanted to quote a couple answers he gave:
Allakhazam: You worked at and ran fan sites for some years before signing on with SOE. What's it like to be on the other end of the journalistic "mic?"

Grimwell: It's a lot easier to get into tradeshows and conferences, that's for sure! I love being on the 'other side of the mic' mostly because I have not forgotten what it is like to work so hard on a fansite. Everyone who has a fansite and works on it is doing so out of passion. Yes, there are those who are lucky enough to also draw a paycheck from it, but there is also a lot of passion.

I find that my position allows me not to just remember what it was like, but also to try to provide things that I always wished the game companies would do for and with fansites. That's an advantage because it makes it very easy to know exactly why a particular site is asking for specific information on a Game Update, or an interview, or a screen shot, or any other resource for their site. They just want to do a good job covering the game.

Allakhazam: Do you feel like your background working on fansites gives you a unique perspective as the Community Manager in contrast to your predecessors?

Grimwell: It definitely works in terms of my relationship with the fansites, but it's not something I can rest my hat on and then relax. The fansites are constantly evolving and needing new and different things to meet their goals. Plus, there is a lot to being a Community Manager that working on fansites does not prepare you for. There is a huge difference between being able to say "Wouldn't it be cool if?" or "If I was ever working on a game I'd…" and being on the other side of the coin and realizing just how wide of an impact even a small design change can have.
Go ahead and read the rest.